Privacy Policy

Effective Date: 07/03/24

Total Business Wear (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of personal information when you visit our website, place an order, or interact with us:

• Contact Information: such as your name, email address, phone number, and shipping address.
• Payment Information: such as your credit card details or other payment information.
• Account Information: if you create an account with us, we may collect your username, password, and other account details.
• Transaction Information: details about your purchases, including the products you buy, order history, and shipping information.
• Communication Preferences: information about how you prefer to receive communications from us, such as marketing preferences.
• Device and Usage Information: information about your device and how you use our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders, including processing payments and delivering products.
• To communicate with you about your orders, account, or inquiries.
• To provide customer support and respond to your requests.
• To personalize your experience on our website and tailor our offerings to your preferences.
• To send you marketing communications, promotions, and other updates about our products and services.
• To improve our website, products, and services, and for other internal business purposes.
• To comply with legal obligations and enforce our policies.

3. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting business, or servicing you. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Choices

You can choose not to provide certain personal information, but it may limit your ability to use certain features of our website or make purchases.

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [insert contact information].

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.